Support Services

Introduction

Our Support Services help people to remain as independent as possible in their own home.

We are here to help anyone as well as those people who live in Moorlands Housing properties.

The services available include offering supported housing, a 24 hour Careline service, Community visits and domestic violence support.

Supported Housing

Supported housing homes are specially tailored for those who feel they need our services. Supported housing automatically qualifies for access to our services. This includes:

• Emergency 24 hour care alarm system.
• Community visitor service.

The Community Visitor service offers support and advice to all Supported Housing tenants and are able to help with many issues or concerns.
Some examples of the ways in which Community Visitors can be of assistance are:

• Referrals for repairs.
• Advice on available services such as meals on wheels.
• Wide range of contacts to find the right help for you.

For more information on living in Supported Housing contact: 01538 380641

Supporting People

Supporting people is a partnership between social services, housing departments, health, probation and voluntary groups to help a wide range of vulnerable people live independently in the community.

Supporting people will now take over the cost of support services that were previously paid for from housing benefit.

The cost of these services will not change as a result of supporting people.

If you would like more information about supporting people, contact the support services team on 01538 380616/380618.

support@moorlandshousing.co.uk

Careline

• Careline is for people from all walks of life who feel they need a little extra support and reassurance.
• 24 hour lifeline.
• Offers independence and peace of mind.
• Prompt installation service and back up.
• For anyone of any age in any area.
• 24 HOURS A DAY EVERYDAY.
• For less than 50p per day.
• Call us for an information pack 01538 380616/380618 .
• care@moorlandshousing.co.uk.

Domestic Violence Support

• We offer a support service to Women or men and their children who are experiencing or who have survived domesic violence.
• This is a flexible, personal service designed to cater for individual needs.
• This service includes flexible support visits.
• All enquiries are always treated in the strictest confidence.
• If you would like more information on Domestic Violence support contact: